Cassie Friedenberger, Author at LW Consulting, Inc.

Why Healthcare Providers Need to Develop Organizational Intelligence, Part 4: Avoiding Ignorance

UncategorizedBy Cassie Friedenberger May 23, 2024

This article is the fourth in a multi-part series discussing the concepts of organizational intelligence and their impact on healthcare providers. You can read Part 1 here, Part 2 here, or Part 3 here. It is safe to say that any organization would prefer to be labeled intelligent rather than ignorant. When an organization fails to learn or adapt its culture to the people it serves, it is usually attributable to a systemic inability to acquire, process,…

Why Healthcare Providers Need to Develop Organizational Intelligence, Part 2: Creating a Culture of Organizational Intelligence

UncategorizedBy Cassie Friedenberger March 28, 2024

This article is the second in a multi-part series discussing the concepts of organizational intelligence and their impact on healthcare providers. Read Part 1 here. “Culture” is a word often used to describe intangible feelings when interacting with an organization. It’s that certain “je ne sais quoi” that you get when you feel at home with a group of like-minded people. Organizational Intelligence takes those feelings and places them into a more scientific context. That…

Why Healthcare Providers Need to Develop Organizational Intelligence, Part 1: Defining Organizational Intelligence

UncategorizedBy Cassie Friedenberger March 7, 2024

This article is the first in a multi-part series discussing the concepts of organizational intelligence and their impact on healthcare providers. When you ask healthcare CEOs what their organization most needs, data is usually pretty high on the list. The desire for data across all organizations has grown exponentially during the last decade. It seems that every task and every job have a list of “KPI’s” and “metrics of success” attached to them. Now, more…