Understanding the Benefits of Performing a Mock Survey

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Whether your organization relies on an in-house team or enlists the help of an outside consultant, conducting a mock survey is an essential strategy to assess your organization’s current performance against the standards set by the Centers for Medicare & Medicaid Services (CMS), improving your chances of securing a higher star rating. In 2025, healthcare providers are still navigating the long-term impacts of the COVID-19 pandemic, alongside new challenges like workforce instability, ongoing staffing shortages,…

Navigating the Latest CMS Surveyor Guidance Updates: What SNFs Need to Know

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Staying informed about regulatory changes is crucial for compliance and high-quality care in skilled nursing facilities (SNFs) and long-term care nursing homes. On March 10, 2025, the Centers for Medicare & Medicaid Services (CMS) released the updated Long-Term Care (LTC) Surveyor Guidance, QSO-25-14-NH. This new guidance will take effect on April 28, 2025, introducing new expectations, revised F-tags, and significant changes in admissions, staffing, psychotropic medication use, and infection control. These changes may be challenging,…

Documenting Substance Use Treatment: A Pivotal Junction

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Accurate documentation is essential for ensuring proper treatment, reimbursement, and overall quality of care. For substance use treatment, this is particularly important. The challenges of documenting client visits for substance use involve not only rigor but also a solid comprehension of the intricacies involved in addiction treatment and the individuals involved. In this blog, we will explore the importance of accurate documentation in substance use treatment, the influence on client outcomes, and how clinicians can…